Privacy Policy

01Who We Are

Digitallyfied ("we", "us", or "our") is a founder-led digital studio. We operate the website at digitallyfied.com and the client portal accessible after login.

For privacy enquiries, contact us at hello@digitallyfied.com or through the client portal.

02Information We Collect

We collect information you provide directly:

• Account information: Full name, email address, company name, phone number, and country when you create an account or submit a project request.
• Project details: Service requirements, descriptions, budget range, timeline preferences, and any files or attachments you upload.
• Communications: Messages sent through the client portal chat, replies to project requests, and emails you send us.
• Billing information: Invoice acknowledgements and payment records (we do not store raw payment card data).

We also collect limited technical data automatically:

• Authentication session tokens (managed by Supabase)
• Browser type and device type for security purposes

03How We Use Your Information

• To deliver the services you have requested and manage your projects.
• To communicate with you about project updates, invoices, and support.
• To send notifications about your project requests and milestones.
• To improve our services and portal based on aggregated, anonymised usage patterns.
• To comply with legal obligations.

We do not use your data for advertising, and we do not sell or rent your personal information to any third party.

04Data Storage and Security

Your data is stored securely using Supabase, which provides encrypted storage, row-level security, and industry-standard access controls. All data is transmitted over HTTPS.

Access to your data within our systems is limited to authorised team members on a need-to-know basis. We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting us.

05Cookies

We use essential cookies to maintain your authenticated session. See our Cookie Policy for details.

06Third-Party Services

We use the following third-party services which may process your data:

• Supabase — Database, authentication, and file storage
• Vercel — Website and portal hosting
• Resend / email providers — Transactional email delivery

Each of these providers has their own privacy policies and security practices that we evaluate before use.

07Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to or restrict certain processing

To exercise these rights, log in to the client portal and use the Settings page, or contact us at hello@digitallyfied.com.

08Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active clients of material changes via the portal notification system or by email. The effective date at the top of this page will always reflect the latest version.

09Contact

For any privacy-related questions, please contact us through the client portal or email hello@digitallyfied.com.